112: a single number for alerting the police, fire brigade, ambulance, SMURD emergency service and gendarmerie

112 is a single number for emergency calls, available free of charge across the country. It can be dialled from all landlines or mobile phone networks. Citizens in emergency situations can dial the 112 number 24 hours a day, 7 days a week, in order to request the assistance of specialised intervention services (ambulance, SMURD [Mobile Emergency Service for Resuscitation and Extrication], police, fire brigade, gendarmes).

"Apel 112" is an application for mobile phones with Android and iOS systems, which allows you to call 112 and is capable of generating location information and sending the geographical location of the phone to the emergency services.

eCalls on IVS devices installed in vehicles are answered and handled at national level through the single emergency number 112, by means of the STS-managed eCall platform.

116000 number – European hotline for missing children

The European hotline for missing children takes any calls reporting the disappearance of children, which are then transferred to the police. The service provided through this number will be available nationwide 24 hours a day and access to the 116000 number will be free of charge for all callers, without the need for prior registration.

In Romania, besides 116000, there is the 116111 number – for the children's helpline service – and the 116123 number for a helpline providing emotional support.

113 SMS service

The 113 SMS service is a solution implemented by the Special Telecommunications Service to help persons with hearing and/or speech impairments call the emergency services.

By embedding the 113 SMS service into the existing architecture of the SNUAU (Single National Emergency Call System), it allows communication using SMS-type short messages with persons registered in the SNUAU database, maintaining the baseline functional characteristics of the 112 voice service: free of charge and accessible.

RO-ALERT

The RO-ALERT system allows the dissemination of Cell Broadcast messages used to alert and warn the population in case of emergency situations. It is used in drastic situations where the life and health of citizens are in danger, such as extreme weather phenomena, life-threatening floods, terrorist attacks or other situations seriously threatening communities.